Studio Policies

Notice of Cancellation

  • 24 hours notice is required for cancellation of Consultation, Posture and Gait Analysis and private, duet and group sessions

  • Cell phones are to be turned off during duet and group sessions

Refund Policy

  • All fees are payable in advance and are non-refundable

  • Prepaid sessions may be transferred to a family member after completion of a posture and gait analysis or assessment as required

  • All packages and sessions have expiry dates. Please note expiry dates at time of booking.

Duet Sessions

  • Duet sessions are not transferable to group sessions.

  • Duet partners will be required to pay additional costs for a private session when their duet partner is absent. It is recommended to purchase a package of private sessions to reduce the cost of these privates sessions.

  • Duet partners must agree to potential absences of their partners. The time is pre-booked for you and your partner. If both partners choose to not attend pre-booked sessions, the class will be forfeited.

  • Consideration will be given to emergencies and illness.

Holidays

The studio will be closed for all statutory holidays and during the Christmas season.

Covid-19 and Variant Safe-Practices 

  • The safe practice protocol allows immune compromised, those undergoing treatment, and seniors to be in as safe an environment as possible.

  • Clients are required to wear masks and sanitize hands before touching apparatus and equipment.

  • The studio is spacious and allows for social distancing.

  • Many clients prefer to use their own mat. If you wish to bring a yoga mat to place on the Pilates mats, you may store it at the studio. If not, there are mats to use at the studio.

  • Everything used during classes is disinfected with a recommended disinfectant.

  • Please wear toe socks (socks that do not slip).

Safe practice is of primary importance and has always been the focus at Pacific Spirit.

Come and enjoy the panoramic view of the mountains and ocean and restore your spirit!

Ready to book a class?

Give us a call at (778) 317-9087, email us at pacificspiritpilates@gmail.com or click here to get in touch through our contact page.